Hosting Tools

What is browser cache ?

A Cache is a block of memory used for temporary storage of data (ie: webpages, etc..) that is likely to be used again. Your CPU and hard drive frequently use a Cache, as do web browsers and web servers. A Cache is made up of a pool of entries. Each entry has a piece of […]

How To Clear Your Browser Cache?

For Internet Explorer 4.x and Above  Click Tools from the Internet Explorer menu bar. Click Internet Options. Click the General Tab. Click the Delete Files button in the Temporary Internet files section. If you still have a problem, repeat the steps above and restart the computer. For Internet Explorer 7.x and 8.x  Click Tools from the Internet Explorer menu bar. Click Internet Options. Click Delete button from Browsing history. Click Delete […]

URL masking

URL masking mean that you would like to hide the actual path of the website file. In order to do that, you may always use frame tag. For example, you would like your main page to be linked to other website or subfolder, then place the below script in a file and name the file […]

Force redirect website to the SSL Certification connection using .htaccess file

You may need to edit the below code in your .htaccess file: ++++++++++++++++++++++++++++++++++++++++++++++++ RewriteEngine On RewriteCond %{SERVER_PORT} 80 RewriteRule ^(.*)$$1 [R=301,L] ++++++++++++++++++++++++++++++++++++++++++++++++ Note: If you are a windows user you may proceed to let our support knows on the rules on which your side wish to redirect the website as windows base hosting do […]

Error when using FileZilla 3.7.*

There is an issue when using FileZilla version 3.7.* to connect to server.   Example for the error shown as below: When get the error as above example, kindly follow below step to resolve the issue.   Open FileZilla, 1. Go to File 2. Click Site Manager 3. Click New Site, key in the information […]

How Do I Configure My FTP Client?

To set up your FTP client to work with your plan: 1. Set your FTP client to connect to host (replace with your own web address). 2. Set your user name. 3. Set your password. Note: You don’t need to enter a remote directory. Your user name and password will automatically bring you to […]

How to access FTP via Windows Explorer

How to access FTP via Windows Explorer : 1. Click on Start > Computer, key in into the address bar.   2. A window will be prompted out for you to log on. Fill in your FTP account username and password. If you did not create any new FTP account, you may login with the default account […]

How to access FTP via FileZilla

How to access FTP via FileZilla : 1. Firstly, grab a copy of FileZilla application (FileZilla Client) from, and install it. 2. Once installed, launch the program and the following screen should appear. Then click on the first left icon – Site Manager. 3. Click on “New Site”, rename it to your preferable name such as Then fill in the connection details and click “OK” to save the settings. Host: or IP Address Port: 21 Logon type: Normal Username: FTP Username Password: FTP Password   4. Back to main screen, click the small arrow on right beside the “Site Manager” and select the name that just created from previous step.   5. Connection established. You will see the server files on the right hand side and you have your local files on your left. At this point, you have successfully connected to the server. You may either drag and drop, double click on them or right click on them to transfer them between two locations. Note: For Linux users, upload your website files to “public_html” folder. For Windows users, upload your website files to “wwwroot” folder.

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